Privacy policy

This Privacy Policy describes how HouseofVyom.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, browse, or make a purchase from the Site.

At House of Vyom, we handle your personal information with the same care we give to the products we craft. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.

By using our Site, you agree to the practices described in this policy. We encourage you to read it carefully.

What Information We Collect

When You Browse the Site

When you visit House of Vyom, we automatically collect certain information about your device and how you interact with our Site. This may include:

  • Browser type
  • IP address
  • Time zone
  • Pages or products viewed
  • Search terms and browsing behaviour
  • Interaction data (such as clicks and time spent on pages)

We collect this information to operate the Site effectively, improve performance, and enhance your browsing experience.

This data is gathered using standard technologies such as cookies, log files, and web beacons. It may be shared with our analytics and service partners only to support Site functionality, security, and performance.

When You Place an Order

When you place an order, we collect information needed to process and fulfil your purchase, including:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely through payment partners)

This information is used to confirm your order, process payment, arrange shipping, and send updates related to your purchase and delivery.

We may also use order-related information for security purposes, including fraud detection and prevention. Where you have opted in, we may use your contact details to share updates on new collections, offers, and announcements from House of Vyom.

How We Use Your Information

We use your Personal Information for the following purposes:

  • To fulfil and deliver your orders
  • To process payments securely
  • To send order confirmations, invoices, and shipping updates
  • To respond to customer support requests and queries
  • To improve our website, products, and customer experience
  • To share offers, updates, and new arrivals only where you have indicated interest

We do not sell, rent, or trade your Personal Information to third parties for their independent marketing purposes.

Sharing Your Information

We share your information only with trusted partners who help us operate our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • Analytics and website performance partners

These partners are permitted to use your information only as necessary to provide services on our behalf and are required to protect it.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or where disclosure is necessary to protect the rights, property, or safety of House of Vyom, our customers, or others.

Cookies and Tracking Technologies

Cookies are small files stored on your device that help us remember preferences and understand how visitors use our Site. We may use.

  • Functional cookies to keep your session active and remember preferences
  • Performance cookies to analyse Site traffic and improve speed and usability
  • Advertising cookies to display relevant content across other platforms (where applicable)

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of the Site.

How Long We Keep Your Data

We retain your Personal Information for as long as necessary to fulfil the purposes outlined in this policy, including providing Services, meeting legal and tax obligations, resolving disputes, and enforcing agreements.

If you would like us to delete your data, please contact us using the details below. We will review and process your request in accordance with applicable laws.

Minors’ Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with information, please contact us immediately and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last updated” date at the bottom of this page. We encourage you to review this page regularly.

Last updated: March 2, 2026

Get in Touch

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your Personal Information, please contact us:

Email: admin@houseofvyom.com
 Phone / WhatsApp: +91 9709708081